ktk66 Privacy Policy

ktk66 is a safe and reliable online betting and casino platform for players in Bangladesh. We believe that your privacy is a fundamental right, and respecting that right is our ethical responsibility.

This privacy policy ("Policy") describes how ktk66 ("we", "our", "platform") collects, uses, discloses, and protects your personal information. This policy applies to all ktk66 services, including our website, mobile application, and other online services.

If you use our services, you are considered to have consented to the methods of information collection and use described in this policy. If you do not agree with any term of this policy, please refrain from using our services.

We collect the following types of information for the purpose of registration and service delivery on the ktk66 platform:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• National ID card or passport number (for KYC verification)
• Current address and contact details
• Email address and mobile number
• Occupation and source of income (where applicable)

2.2 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay, bank account)
• Transaction history — records of deposits and withdrawals
• Wallet balance and bonus program information

2.3 Technical Information

• IP address and device identifier information
• Browser type and operating system information
• Information collected through cookies and similar tracking technologies
• Platform usage logs and gameplay history
• Login timestamps and session information

2.4 Voluntarily Provided Information

• Information and queries submitted via customer support chat
• Information provided through participation in surveys or competitions
• Information voluntarily added to the account profile

We use your information for the following legitimate purposes:

3.1 Service Delivery and Operations

Your information is used to complete your account registration and verification, process payments and confirm transactions, provide bonuses and promotional offers, and ensure customer support services.

3.2 Identity Verification (KYC)

Your identity is verified as part of the "Know Your Customer" (KYC) process to prevent fraud and maintain a safe environment. This process protects the interests of all our users.

3.3 Security and Compliance

Information is used to detect and prevent unauthorized access to accounts, monitor suspicious transactions, and implement responsible gaming policies.

3.4 Service Improvement

Information is used for analytical purposes to improve the user experience, plan the addition of new features and games, and evaluate the overall performance of the platform.

3.5 Communication and Marketing

Your contact information is used to send important account notifications, promotional offers, and information about new services. You may opt out of marketing communications at any time.

ktk66 does not sell, rent, or disclose your personal information to third parties in an unauthorized manner. However, information may be shared in the limited circumstances described below:

4.1 Service Provider Partners

The minimum necessary information is shared with trusted third parties engaged for payment processing, identity verification, and technical infrastructure maintenance. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed to authorities when required by a court order, a legitimate request from an investigating agency, or other legal obligations. In such cases, we always aim to disclose as little information as possible.

4.3 Fraud Prevention

Necessary information may be shared with relevant authorities to assist in the investigation of fraudulent activity, money laundering, or other illegal activities.

ktk66 uses advanced technology and processes to ensure the protection of your information. Our security measures are as follows:

5.1 Technical Protection

• All data is protected through SSL (Secure Sockets Layer) encryption
• Sensitive information is stored using industry-standard encryption technology
• Regular security audits and vulnerability assessments are conducted
• 24/7 monitoring system for detecting unauthorized access
• Use of firewalls and intrusion detection systems

5.2 Administrative Protection

• Employee access to information is restricted on a need-to-know basis
• Regular staff training on privacy and security
• Strict internal policies on data handling

5.3 Acknowledgment of Limitations

Although we make every effort to protect your information, it is not possible to guarantee that data transmission over the internet or electronic storage methods are completely secure. We are committed to always following industry best practices.

The ktk66 platform uses cookies and similar tracking technologies for various purposes.

6.1 Types of Cookies

• Essential Cookies: Ensure the basic functionality of the platform — maintaining login sessions, security verification, and so on.
• Functionality Cookies: Remember your preferences and settings to provide a personalized experience on your next visit.
• Analytics Cookies: Collect anonymous data on user behavior that helps improve the platform.

6.2 Cookie Controls

You have the right to accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work correctly.

We retain your personal information only for as long as necessary to fulfill the required purpose or to meet legal obligations.

7.1 General Retention Policy

• Active account information: for the duration the account remains active and for the necessary period thereafter.
• Financial transaction records: for the period required under applicable law.
• KYC documents: for the period determined by regulations after verification is complete.
• Customer support communication records: for a limited period for the purposes of dispute resolution and quality control.

7.2 Data Deletion Requests

After closing your account, you may request that your information be deleted. However, some information may need to be retained for a specific period to meet legal obligations.

As a user of ktk66, you have the following rights regarding your personal information:

8.1 Right to Access and Review

You may request to know what information we have collected and stored about you, and to receive a copy of that information.

8.2 Right to Rectification

You have the right to request correction of any information stored in your account that is inaccurate or incomplete.

8.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information, but this right is subject to legal obligations.

8.4 Right to Opt Out of Marketing Communications

You have the right to opt out of receiving promotional emails and notifications at any time. However, it may not be possible to stop essential account notifications.

8.5 Right to Lodge a Complaint

If you have any concerns about how your information is handled, you may contact us directly. If your concern is not resolved, you have the right to lodge a complaint with the relevant authority.

ktk66 is a platform operated exclusively for adults aged 21 and over. We do not knowingly collect any personal information from minors.

An age verification process is completed at the time of registration. If we become aware that information from a minor has been collected, the relevant account will be closed immediately and all information will be deleted.

If a parent or guardian believes their child has registered on this platform, please contact us immediately.

The ktk66 platform may have connections to third-party service providers (such as payment gateways and game providers). These third parties have their own privacy policies that govern how they collect and use information.

We are not responsible for the privacy practices of these third parties and encourage you to review their policies. We aim to work only with trusted and reliable service providers.

We may update this privacy policy from time to time. Revisions to the policy may be necessary due to legal changes, technological developments, or changes to our services.

For significant changes, we will send a notification to your registered email address or display a clear notice on the platform. Continued use of the platform after a change is considered your acceptance of the updated policy.

The current version of this policy will always be available on this page. We recommend that you review this policy regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Speak directly with our 24/7 Bengali support team

We will try to resolve your request as quickly as possible and within a maximum of 30 business days. We take any concerns related to your privacy very seriously.